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PRIVACY POLICY

Last updated: April 04, 2025

This Privacy Notice for Ablepro Solutions Pvt. Ltd. (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

  • Download and use our mobile application (Speaklear™), or any other application of ours that links to this Privacy Notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@ableproindia.com.

Table of Contents

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

  • Names
  • Phone numbers
  • Email addresses
  • Disability information
  • Contact or authentication data
  • Billing addresses
  • Passwords
  • Usernames

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we process sensitive information such as health data.

Application Data

If you use our applications, we may collect information with your permission including access to:

  • Mobile device features such as Bluetooth, camera, microphone, and storage
  • Device information: ID, model, manufacturer, operating system, system configuration, browser type and version, IP address, Internet service provider
  • Push notification preferences

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information is collected automatically, like IP address, browser, and device details.

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information recorded in log files
  • Device Data: Device information such as computer, phone, tablet, operating system, browser type, hardware model, and system configuration

Google API usage will adhere to Google API Services User Data Policy.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other third-party sources, including mailing addresses, job titles, emails, phone numbers, social media profiles, and custom profiles for marketing and event promotion.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

  • Facilitate account creation and authentication
  • Respond to user inquiries and offer support
  • Enable user-to-user communications
  • Request feedback
  • Evaluate and improve Services, products, marketing, and your experience
  • Identify usage trends

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section.

  • Business Transfers: In connection with mergers, sales, acquisitions, or financing
  • Affiliates: Parent company, subsidiaries, joint ventures, or other companies under common control
  • Business Partners: To offer certain products, services, or promotions

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We use cookies and similar technologies to collect and store information for security, analytics, and personalization.

We permit third parties to use tracking technologies for analytics and advertising. Google Analytics may be used for tracking and reporting.

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

We provide AI-powered products for natural language processing, translation, and insights. Data processed using AI is protected according to this Privacy Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information as long as necessary for the purposes in this Privacy Notice, or as required by law, but no longer than 60 months past account termination.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement organizational and technical security measures to protect your information. Transmission of information is at your own risk.

8. WHAT ARE YOUR PRIVACY RIGHTS?

  • Withdraw consent at any time
  • Review, change, or terminate account information
  • Contact us at support@ableproindia.com for privacy inquiries

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Currently, we do not respond to Do-Not-Track signals as no standard exists. Future standards will be communicated.

10. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice to stay compliant. Updates will be indicated with a revised date and possibly direct notifications.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

You may email us at support@ableproindia.com for any questions or comments.

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You can review, update, or delete your personal data by contacting us via the email above. Account deletion will deactivate or remove information from active databases, though certain retention may occur for legal or fraud prevention purposes.